Privacy Policy
Your privacy matters to us. Learn how we protect your information.
We Value Your Privacy
At Arya Asian Cash & Carry, we are committed to protecting your personal information and your right to privacy. This policy explains what information we collect, how we use it, and your rights regarding your data.
Last Updated: October 21, 2025
1. Information We Collect
We collect information that you provide directly to us when you use our services:
Personal Information
Name, email address, phone number, delivery address, and payment information when you create an account, place an order, or contact us.
Order Information
Details about the products you purchase, order history, delivery preferences, and shopping patterns to improve your experience.
Technical Information
IP address, browser type, device information, and cookies to enhance website functionality and analyze usage patterns.
2. How We Use Your Information
We use the information we collect for the following purposes:
Order Processing & Fulfillment
To process and fulfill your orders, arrange delivery, send order confirmations, and provide customer support.
Communication
To send you updates about your orders, respond to inquiries, and provide important service announcements.
Service Improvement
To analyze shopping patterns, improve our website, enhance user experience, and develop new features.
Marketing Communications (Optional)
To send promotional offers and updates if you've opted in. You can unsubscribe at any time.
3. Data Protection & Security
We implement industry-standard security measures to protect your personal information:
- Encrypted data transmission using SSL technology
- Secure payment processing through trusted third-party providers
- Regular security audits and system updates
- Restricted access to personal information on a need-to-know basis
- Staff training on data protection and privacy practices
While we strive to protect your personal information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but remain committed to protecting your data.
4. Your Privacy Rights
You have the following rights regarding your personal information:
Right to Access
Request a copy of the personal information we hold about you.
Right to Rectification
Correct or update your personal information at any time.
Right to Erasure
Request deletion of your personal information (subject to legal requirements).
Right to Opt-Out
Unsubscribe from marketing communications at any time.
Right to Portability
Request your data in a structured, commonly used format.
Right to Object
Object to certain types of processing of your personal information.
To exercise any of these rights, please contact us using the information provided at the end of this policy.
5. Cookies & Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience. Cookies are small text files stored on your device that help us provide and improve our services.
Types of Cookies We Use:
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Essential Cookies: Required for website functionality, security, and basic operations. These cannot be disabled.
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Performance Cookies: Help us understand how visitors interact with our website by collecting anonymous information.
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Functional Cookies: Remember your preferences and settings to provide enhanced features.
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Marketing Cookies: Used to deliver relevant advertisements based on your interests (with your consent).
You can control cookies through your browser settings. Please note that disabling certain cookies may affect website functionality and your user experience.
6. Information Sharing & Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
Service Providers
We share information with trusted third-party service providers who assist in operating our business (delivery partners, payment processors, analytics providers). These parties are contractually obligated to protect your information.
Legal Requirements
We may disclose your information when required by law, court order, or governmental regulation, or to protect our rights, property, or safety.
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
With Your Consent
We may share your information for any other purpose with your explicit consent.
7. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
When determining retention periods, we consider factors such as legal obligations, contractual requirements, dispute resolution needs, and legitimate business purposes.
Once your information is no longer needed, we will securely delete or anonymize it in accordance with applicable laws and regulations.
8. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete that information promptly.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. When we transfer your information internationally, we ensure appropriate safeguards are in place to protect your personal data in accordance with applicable laws.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other operational needs. When we make material changes, we will notify you by:
- Posting the updated policy on this page
- Updating the "Last Updated" date at the top of this policy
- Sending you an email notification (for significant changes)
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Your continued use of our services after any changes indicates your acceptance of the updated policy.